Career DevelopmentCommunicationConfidenceService LeadershipTalent EngagementTeamValues

The Shopko Optical Story…Authentic Confidence in Action

I grew up shopping at Shopko. It was a big deal to be able to experience one of the original super stores in our area and I loved it. I was sad to hear about the Shopko story and I wrote about it in the May 2020 release of my book Authentic Confidence: The Secret to Loving Your Work and Leading an Unstoppable Career. I shared that the Shopko Corporation was founded in 1962 and…
Ben Fauske
May 27, 2020
Career DevelopmentConfidenceService LeadershipTeam

What is Authentic Confidence?

I don’t watch much baseball, but every year I love watching the World Series. This year has not been a disappointment. With all of the natural disasters in both Houston and Los Angeles, it has given those cities something to cheer about. It reminds me of the 2013 World Series. There was tragedy in Boston that spring. In April, there was a terrorist attack at the Boston Marathon.  Later that month, David Ortiz, a star…
Ben Fauske
November 1, 2017
Career DevelopmentCommunicationSelf-AwarenessValues

The 5 Questions That Will Determine What Drives You

What Drives You? One of the problems I had early in my life is a complete lack of focus in my career. I jumped from one job to the next with no plan. After taking a communication course, I realized something was missing. I did not have a clear picture of what I valued most in my career. Most people drift through their careers never taking the time to declare what matters most. So when…
Ben Fauske
April 25, 2017

Do You Have Confidence In Your Team?

When I started working with this team, it was tense.  No one looked at each other, no one wanted to be there and it was my job to help the team.  The team was filled with resentment, frustration, bitterness and anger.  No one was having any fun.  I asked them, “Do you want to be a team?”  A group of individuals does not make a team.  A team is a group of individuals invested in…
Ben Fauske
March 10, 2017
Career DevelopmentCommunicationSelf-AwarenessService Leadership

What is your Career Highlight Reel?

When I was a kid everyone would ask what I wanted to be when I grew up.  I never had a good answer, until I watched Jack Nicklaus win the 1986 Master’s Golf Tournament.  The announcer called him a “living legend.”  Well the next day at school my fourth grade teacher asked everyone what they wanted to be when they grew up.  She went around the room and heard all of the typical answers; nurse,…
Ben Fauske
February 1, 2017
Career DevelopmentTeam

When is it Time to Seek Wisdom?

It never ceases to amaze me when I meet someone who seems to know it all.  I recently watched a Shark Tank episode where everyone in the room disagreed with the valuation given to a woman’s business.  Many of the sharks had made an offer, but none of them agreed with what she was asking.  One of the sharks urged her to listen to the offers and not let her arrogance get in the way. …
Ben Fauske
January 6, 2017

Are You Communicating With Style?

There are many great conversations around the holidays.  Unfortunately, there are also some weird conversations.  There is nothing more awkward than being in a one-sided conversation.  The person is going on and on and doesn’t realize you are no longer listening.  You started off trying to be a good sport and hang in there, but you start to lose focus after the fifteenth cat story.  The problem is a lack of self-awareness. When people lack…
Ben Fauske
December 23, 2016
Career DevelopmentService LeadershipTalent Engagement

Working on Purpose

Early in my career I struggled with my career purpose.  I jumped around from job to job and never found my groove.  It was causing many problems in my life, and it wasn’t until I developed a Career Purpose Statement that my career started to take shape. After I created my Career Purpose Statement I had a guide that helped me make good decisions.  I stopped jumping from job to job and settled into a…
Ben Fauske
December 8, 2016
Service LeadershipTalent Engagement

First Post: Authentic Confidence by Ben Fauske

Welcome, my name is Ben Fauske and if you lead a team that is striving to deliver great services, then this blog is for you.  My goal is to provide service leaders inspiring yet practical tools to drive talent engagement. I will be posting a new blog once per week and I hope it will spark a conversation around individual and team development.  I want your comments and suggestions about topics that matter to you.…
Ben Fauske
November 23, 2016